Returns & Exchanges
At Anna-Berg, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all Anna-Berg tags attached to ensure they remain protected during transit.
- 3.Label and Ship
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.